PROBLEM: Heater Pack does not work at all.

POSSIBLE CAUSE:

1. Thermostat is turned off.
2. Timer set to off setting.
3. Circuit breaker tripped.

SOLUTION:

1. Turn up the thermostat.
2. Adjust timer.
3. Check main panel and reset.

PROBLEM: Reduced water flow and jet action.

POSSIBLE CAUSE:

1. Clogged filter.
2. Water level too low.
3. Partially closed gate valves.

SOLUTION:

1. Clean filter.
2. Add water.
3. Make sure all gate valves are open.

PROBLEM: Pump leaks.

POSSIBLE CAUSE:

1. Loose unions.
2. Seal leak. (will leak at pump shaft)

SOLUTION:

1. Tighten unions at pump.
2. Replace seal or bring pump to your dealer.

PROBLEM: Pump will not prime. No water coming from jets.

POSSIBLE CAUSE:

1. Air in filter system.

SOLUTION:

1. Loosen drain valve and bleed until water comes out.

PROBLEM: Does not heat to proper temperature.

POSSIBLE CAUSE:

1. Cover left off.
2. Thermostat set too low and is not reaching desired temperature.
3. Clogged filter.

SOLUTION:

1. Always leave cover on when not in use.
2. Turn up thermostat.
3. Run spa without filter cartridge. If spa hears to desired temperature, clean filter.

PROBLEM: Equipment pack works but heater does not heat.

POSSIBLE CAUSE:

1. Thermostat set too low.
2. Hi-limit tripped.
3. Clogged filter.

SOLUTION:

1. Turn up thermostat.
2. Press reset button.
3. Clean filter.
4. Make sure spa is set to heater mode.

PROBLEM: Noisy pump

POSSIBLE CAUSE:

1. Motor loose on base.

SOLUTION:

1. Retighten to base.